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Job|opening For Guest Relation Executive in Hyderabad Location

1 - 6 Years


Not Disclosed by Recruiter

Posted: 22 days ago

Job Description

Greeting from A2Z Group!!

We have an urgent opening for Guest Relation Executive Profile in hotel Mercure,Hyderabad Location. Below are the required Details.

Roles and Responsibilities

  • Welcome guests during check-in and giving a found farewell to guest while checkout.
  • Handling guest complaints and concerns in an efficient and timely manner.
  • Overseeing VIP guests, arrivals and departures.
  • Coordinating and multi-tasking job duties in a busy environment.
  • Should possess detailed information about the Hotel, city as well as the competition.
  • Detailed information regarding arrivals and room requirements.
  • Have up to date information on daily room occupancy
  • Providing excellent customer service as per hotel standards.
  • Greeting guests as they enter and exit the hotel.
  • Providing information regarding the Hotel, town attractions, activities etc.
  • Check on VIP reservations, complete their pre-registration formalities.
  • Maintain up-to date information on room rates, current promotions, offers and packages
  • Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
  • Should be able to handle all guests without bias or prejudice. .

Job Details

Experience: Minimum 1 Years.

Qualification: Bachelor of Hotel Management

Take Home Salary: upto 20 K

Job Location: Hotel Mercure,Hyderabad

For company Profile Please visit us

If you have any query then please contact to undersigned details.

Salary: Not Disclosed by Recruiter
Industry: Travel / Hotels / Restaurants / Airlines / Railways
Functional Area: Hotels, Restaurants
Role Category: Front Office/Customer Care
Role: Front Office/Guest Relations Executive/Manager
Employment Type: Full Time, Permanent

Desired Candidate Profile

Education:UG -BHM - Hotel Management

Company Profile

A2Z Infraservices Limited
A2Z Group, is a fast emerging multi-business Group having diversified interests with 934.3 Cr. turnover (approx.). All of this achievement has been built in just 10 years of its existence. A2Z Group flagged off its existence with Facilities Management business, we provide innovative, customized and cost-effective solutions to our corporate clients by using latest technology, best-in-class services and dedicated in-house professionals across all levels. Later the Group found its trajectory in Power Transmission and Distribution Sector as an EPC player contributing its services to the core Indian Power Sector in the fields of Electrical Projects on Turn Key Basis in: Rural Electrification, EHV Sub-Station, Transmission Line and Railway Electrification. We also diversified into the Waste Management Sector and are one of the fastest growing company in the field of Waste Management & WtE. We have pioneered the concept of Integrated Resource Recovery Facility & PPP mode. A2Z Group is in its expansion into Renewable Power Generation, IT Application-Power Sector & Empanelled by Bureau of Energy Efficiency as ESCO (Energy Service Company) along with our other Business Verticals. More recently, we have ventured into areas of E-Waste Management.

For More Details, Please visit us
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Contact Details

Recruiter Name:Rupender

Contact Company:A2Z Infraservices Limited